From missed call to booked job, without you stopping work.
- 1
Divert missed calls
Keep your number. On no-answer or busy, your phone provider diverts to your Callkept number (a 2-minute setting; we give per-provider instructions).
- 2
Reply in seconds
The caller receives a text from your named automated assistant: sorry we missed you — what do you need? It always says it's automated.
- 3
Qualify
It works out the job, asks for a postcode and checks it against your service area, and flags emergencies (gas smell, flooding) with safety guidance and a priority callback.
- 4
Answer from your facts
Opening hours, callout policy, services, FAQs — only what you've confirmed. Anything unknown is deferred to you, never invented.
- 5
Book or callback
Real availability from your rules or Google Calendar. The slot is re-checked and locked before it's confirmed. Or the caller asks for a callback.
- 6
Notify & report
You get the lead by email (and SMS for urgent ones). Every Monday: a Lead Recovery Report with confirmed revenue kept separate from estimates.
What a recovered enquiry looks like
Every word the assistant says comes from facts the business confirmed; every slot comes from its calendar rules.
Web enquiries too
An embeddable widget qualifies website visitors the same way (Recovery Pro).
Quote follow-up
Sent a quote? Callkept follows up politely on your schedule. No pressure tactics.
Your data
Kept 90 days by default, exportable and deletable. Never used to train shared models.